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About
Web
iT
Contact
Onboarding Documentation
Basic information about the company and users.
Company Information
Company Name
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Line of Business
Business Hours
Primary Contact
First Name
Last Name
Email
Phone Number
-
Can the primary contact receive Passwords for other users?
Yes
No
Secondary Contact
First Name
Last Name
Email
Phone Number
-
Can the secondary contact receive password information?
Yes
No
What are your current "Pain Points" or major IT related issues?
Are there any upcoming projects WCCiT should be aware of or will need to assist with?
Who are the users that would require near immediate assistance should they run into issues (VIPs)?
If servers need to be taken down, when would be a good time to schedule the event?
Any unique software of programs that would need to be supported? If yes do you have documentation for the software?
Who previously provided IT to your company? Are they available for contact? If so, what is their contact information?
Is there anything additional that we should be aware of, or understand, that you may need assistance supporting?
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